Hi Everyone,
In Hartford, we have a unique situation where we are on call 24/7 for Fire, Health and Human Services, Housing Code Enforcement and HPD. We rotate these by weekly assignments to our inspectors. Many of the calls are non-urgent. Backed up toilets, non-urgent electrical issues, wet sheetrock etc. We have recently begun to question the folks that call in to see if there really is a need to have an inspector respond immediately or can it wait until the next day or even the following Monday.
I am not talking of fires, structural issues or vehicles into buildings. These we need to respond to.
My question is can you all comment an what you do in your municipality. Your best practices.
Thank you for your time.